Returns & Exchanges

At ShopStarTrek, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all tags are attached and the items are in unused condition.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing